Operations
Voice QA Specialist
New York, NY (Hybrid)•Junior•$90k - $130k
Evaluate call quality, detect regressions, and verify extraction accuracy across payers.
Responsibilities
- →Run structured call tests; log defects with clear repro steps.
- →Maintain golden datasets; partner with Eng/Research on fixes.
Qualifications
- →Detail-oriented; audio literacy; comfort with testing tools.
- →Healthcare voice/IVR experience helpful.
Benefits
- →Medical, dental, vision
- →401(k)
- →Flexible PTO
Interested? Email us at careers@voiceadmin.ai