By accessing or using Voice Admin's services, you agree to be bound by these Terms of Service. If you disagree with any part of these terms, you may not access our services.

Voice Admin provides an AI-powered voice agent service that helps healthcare providers automate insurance-related phone calls. Our service includes:

• Automated insurance claim status checks
• Benefits verification
• Prior authorization requests
• Provider services inquiries
• Real-time call handling and processing

As a user of our service, you agree to:

• Provide accurate and complete information
• Maintain the security of your account credentials
• Use the service in compliance with applicable laws
• Not attempt to reverse engineer or compromise our systems
• Report any security vulnerabilities you discover

We are committed to maintaining HIPAA compliance and protecting Protected Health Information (PHI). As a user, you agree to:

• Provide accurate PHI only when necessary
• Use appropriate safeguards when accessing PHI
• Report any PHI breaches or security incidents
• Comply with all applicable HIPAA requirements

While we strive to maintain high service availability:

• Service may be interrupted for maintenance or updates
• We are not liable for service interruptions
• We reserve the right to modify or discontinue services
• We may limit service access during high demand

Voice Admin shall not be liable for:

• Indirect, incidental, or consequential damages
• Loss of profits or data
• Service interruptions or delays
• Third-party actions or content
• Errors in automated responses

We reserve the right to modify these terms at any time. We will notify users of any material changes through our service or via email.

Contact Information

For questions about these Terms of Service, please contact us at:

Email: legal@voiceadmin.ai