01
Electronic evidence
EDI
Reads claim status and remittance evidence.
Solutions / Enterprise workflow orchestration
Enterprise healthcare workflow orchestration
Run one administrative workflow across EDI, browser agents, voice agents, documents, human review, and EHR write-back.
One configured operation
One case. Every required channel. One usable result.
A dedicated project manager maps your live workflow. A forward-deployed engineer configures the channel order, stop conditions, and write-back.
Work queueDenied or underpaid claimThe next action requires evidence from more than one channel
02
Portal evidence
Browser agent
Gets permitted portal-only detail.
03
Voice follow-up
Voice agent
Calls only when the electronic and portal record is incomplete.
04
Supporting evidence
Document automation
Assembles and routes supporting records.
05
Team decision
Human review
Lets your team review the evidence and approve the next action.
06
System of record
EHR write-back
Returns the result, evidence, owner, and next date.
Configured outcomeApproved next action completed and written back
Payer statusSource evidenceHuman decisionNext owner and date
Human control, built in
AI handles the repetitive work. Your billing experts keep judgment and control.
Exceptions have an owner. Your team can review, approve, or take over before the workflow continues.