Model Architecture
Our HIPAA-compliant AI voice agent system with end-to-end encryption and secure data handling
Client Application
Healthcare Provider Interface
API Gateway
Rate Limiting • Authentication • Request Validation
Voice Processing
Real-time speech recognition and synthesis
LLM Engine
Advanced language model for natural conversation
Task Orchestration
Workflow management and task routing
Encryption Layer
End-to-end encryption • TLS 1.3 • AES-256
HIPAA Compliance
PHI protection • Audit logging • Access controls
Secure Storage
Encrypted at rest • Regular backups • Data retention
External APIs
Insurance provider integrations • Healthcare systems
End-to-End Encryption
All data in transit and at rest is encrypted using industry-standard protocols
HIPAA Compliance
Strict adherence to HIPAA requirements for PHI handling and storage
Access Controls
Role-based access control and comprehensive audit logging